Founder and Owner
Heat, Light & Water Consulting, LLC
Nick Alexander has been in the field of utility home warranties since 2005. Nick joined industry leader HomeServe USA in 2007 and served on a variety of board and executive positions through to 2015. HomeServe grew between 10 and 20-fold during that time, depending on which metric you look at.
Nick has now independently deployed that expertise to support the whole industry, whether it be utilities thinking about a program, assisting in the growth of an existing program, or working with established warranty companies with full programs.
Nick’s key focus is careful use of your brand to drive customer loyalty, operational excellence, new products, utility reputational enhancement and strategic growth.