A nice news article from a local Chattanooga television station on one homeowner’s experience when her electric supply on the side of her house failed. This homeowner is a customer of local electric utility EPB, who get a mention, and HomeServe get a decent mention too (HomeServe are substantial local employers in the Chattanooga area).
The article is available here: https://www.youtube.com/watch?v=VFzlrJl1bqY&feature=share
Nick’s View: This is a reminder that exterior electric lines on private land do go wrong, they cause real inconvenience (and some fear) when they do, they are expensive to repair and, in most cases, fixing them is not the responsibility of the utility! Warranties to cover exterior electric lines have real value ….