Heat Light & Water Consulting is a boutique provider of consulting services to utilities, retailers, OEMs and warranty companies that want to protect homes and businesses from the sudden expense of an unplanned repair.
Our approach is rooted in an independent appraisal of the available evidence presented to us. We represent and advocate nobody, and sell nothing but our time and intellectual capital. Our desire is to support the entire industry in finding best-fit solutions.
Our services are tailored according to the place you are at on the warranty journey, i.e., whether you are creating a program, growing a program or dealing with challenges in your advanced program. Each “station” on the journey is supported by a list of issues and questions that commonly occur at that point. See the menu above or click on a link to find out more.
We can either enter into a traditional time-based consulting agreement (more appropriate for advanced programs that need specific problem solving) or tailor arrangements where the risk and reward is shared. This may be appropriate where a utility wants to build a program from scratch and capital resources are limited.
We can also support utilities in identifying sources of funding to pay for upfront marketing by accessing the private equity community.