January 4, 2017: BusinessWire: “New White Paper from HomeServe USA Helps Utilities and Municipalities Address Issue of Non-Revenue Water. “What Lies Beneath the Surface” Pushes for Awareness and Education around Non-Revenue Water, Offers Solutions”
Industry News: Eric Palm becomes President of American Water Resources
Eric Palm comes from Direct Energy, a subsidiary of British Gas (the home service plan industry leader in the UK)