• Skip to primary navigation
  • Skip to main content

Heat, Light & Water Consulting

A boutique provider of consulting services to utilities and warranty companies.

Heat Light & Water Consulting: Provider to Utilities & Warranty CompaniesA boutique provider of consulting services to utilities and warranty companies.
  • Home
  • Services
  • Programs
    • Creating a Program
    • Growing a Program
    • Advanced Programs
  • Expertise
    • Product Expertise
    • Process Expertise
  • Industry News
  • About
    • Testimonial
  • Contact

Tackling private lead service lines – how warranty programs could help ..

January 22, 2017 By Nick Alexander Leave a Comment

Lead service lines have been one of the most actively discussed pain points in recent years. Private lead lines can represent a real risk to homeowners and – whether fair or not – the reputations of utilities and municipalities. A good summary of the issue is available in the AWWA Journal – here: http://www.awwa.org/publications/journal-awwa/abstract/articleid/57880483.aspx

 

States are starting to take action to enforce replacement under certain circumstances – this example is in Massachusetts: http://www.mass.gov/eea/agencies/massdep/water/drinking/lead-service-line-replacement-requirements.html

 

Ordinarily the private section is replaced at the homeowner expense – but instances of municipality – funded replacement in certain areas are appearing too. This one is very recently in the news headlines in Pueblo, Colorado: http://www.chieftain.com/news/pueblo/5557176-120/lead-service-lines-pueblo.

 

Pueblo introduced their own mandatory service line repair program to all residential customers in May 2015: details here http://www.pueblowater.org/service-line-replacement-program-faq.html

 

_________________

 

Nicks View –  Although mandatory programs will not be a fit in most circumstances, there is a potential route for municipalities and utilities to also consider optional warranty programs as a method of raising surplus funds that can be deployed to support a subsidized rolling process of private lead service line replacement. This will only be applicable in certain situations and will take time, but for some could be a win-win for everyone involved.

Filed Under: Industry - Water

Reader Interactions

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

[ezcol_1quarter]Heat Light & Water Consulting: Provider to Utilities & Warranty Companies[/ezcol_1quarter] [ezcol_3quarter_end]

Copyright © 2025 • Heat, Light & Water Consulting, LLC • Contact Nick Alexander
“Heat Light & Water Consulting” and the flame/bulb/drop logos are a registered trademark of Heat, Light & Water Consulting, LLC.
[/ezcol_3quarter_end]